Legal notice

Last Updated: August 2026

The information, products, and services provided on the VIVIE website (vivieshoes.com) and related platforms (collectively, the “Site”) are offered for general informational and commercial purposes. By accessing or using the Site, you acknowledge and agree to the following:

1. No Warranties All products and content on the Site are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, VIVIE disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or completeness of product descriptions, colors, sizes, images, or any other information.

2. Product Information We strive to display product details, colors, sizes, and images as accurately as possible. However, actual colors and appearance may vary due to monitor settings, lighting conditions, or manufacturing variations. Footwear sizing may differ by style. Please refer to our size guide. We do not guarantee that any product description, image, or other content is completely accurate, complete, reliable, current, or error-free.

3. Limitation of Liability To the maximum extent permitted by law, VIVIE, its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, purchase of products, or reliance on any information provided, including but not limited to personal injury, property damage, loss of profits, data, or business opportunities.

Our total liability for any claim related to a product shall not exceed the amount you paid for that specific product.

4. External Links The Site may contain links to third-party websites. These links are provided for convenience only. VIVIE has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites.

5. Intellectual Property All content on the Site, including text, images, logos, product designs, and trademarks, is the property of VIVIE or its licensors and is protected by intellectual property laws. Unauthorized use is prohibited.

6. Governing Law This Legal Disclaimer shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles.

7. Changes We reserve the right to update this Legal Disclaimer at any time. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Site constitutes acceptance of the updated Disclaimer.

8. Contact Us If you have any questions about this Legal Disclaimer, please contact us:

  • Email: info@vivieshoes.com
  • Phone: +1 646-956-1533
  • Business Hours: Monday to Friday, 9:00 AM – 6:00 PM Eastern Time (ET)
  • U.S. Fulfillment Center: 247 W 37th St, New York, NY 10018, United States
  • Factory Address (China): Units 8–9, Building B, Wenti Plaza, Pingsha Avenue, Shaliyuan Community, Daling Subdistrict, Huidong County, Huizhou City, Guangdong Province, China

This Legal Disclaimer is intended for long-term use and should be read together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.