Mix & Match Styles
Hot This Week
Explore Our New Collections
Hot This Week
Explore Our New Collections
Our Sandal Collection features a variety of open-toe sandals designed for warm weather comfort and style. Including strappy designs, block heels, and stiletto styles, these sandals offer different heel heights to suit various occasions.
Made with quality synthetic materials and durable soles, they provide good grip and breathability. Suitable for summer wear, casual outings, parties, and everyday activities.
Our Flat Collection brings together stylish and practical flat shoes for women. These designs feature soft uppers, cushioned insoles, and flexible rubber outsoles for comfortable walking throughout the day.
With details such as delicate bows and classic silhouettes, the collection offers easy slip-on convenience and versatile styling options suitable for spring, summer, and autumn wear.
Ideal for office, casual outings, and everyday use.
Discover our High Heel Collection, featuring stylish high heel sandals and pumps. These designs include strappy details, pointed toes, and sturdy heels ranging from mid to high heights, combining fashion with practical wearability.
The collection offers versatile options with secure straps and comfortable constructions, making them suitable for parties, dinners, office wear, and evening events.
Available in multiple colors and sizes for easy styling throughout the seasons.
Discover our Mid Heel Collection, featuring versatile mid heel shoes designed for both style and comfort. The collection includes classic pumps and elegant sandals with sturdy block heels ranging from 3-6cm.
These shoes are crafted with soft synthetic materials, cushioned insoles, and reliable rubber outsoles for all-day wearability. They are ideal for office environments, business casual settings, weekend outings, and general daily activities.
Available in multiple colors and sizes to match different preferences and outfits.
Carefully Crafted for Everyday Wear
We focus on creating comfortable and well-made women's shoes using quality materials such as soft uppers, breathable linings, cushioned insoles, and flexible rubber outsoles.
Our collections include a wide range of styles — from practical flat shoes and elegant mid heels to stylish high heel sandals. Each design is built for all-day comfort while maintaining a fashionable appearance suitable for spring, summer, and year-round wear.
Whether you're looking for reliable daily shoes for work and commuting or elegant options for special occasions, our shoes combine practical functionality with classic designs.
VIVIE
Discover more in our FAQ
How Can I Contact Customer Support?
If you have any questions, concerns, or need assistance, please contact our customer support team using the information below:
Email: info@vivieshoes.com
Phone: +1 (309) 360-9588
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM Eastern Time (ET)
Return & Exchange Address (U.S.):
247 W 37th St, New York, NY 10018, United States
Factory Address (China):
Units 8–9, Building B, Wenti Plaza, Pingsha Avenue, Shaliyuan Community, Daling Subdistrict, Huidong County, Huizhou City, Guangdong Province, China
Our team is committed to providing prompt and professional support. We strive to respond to all inquiries within 24–48 business hours.
How Do I Care for My Shoes?
We recommend the following care tips to keep your VIVIE shoes looking their best:
- Clean regularly with a soft cloth or brush. For leather shoes, use a damp cloth and mild leather cleaner. For suede or fabric, use a suede brush.
- Avoid machine washing or soaking in water.
- Stuff shoes with paper or shoe trees when not in use to maintain shape.
- Keep away from direct sunlight, heat, and moisture to prevent fading or cracking.
- For white soles, clean with a mild soap and soft brush.
Proper care can significantly extend the life of your shoes. Still have questions? Contact us at info@vivieshoes.com.
What is your return policy?
We accept returns within 30 days of delivery (based on tracking information). Items must be in their original, unused condition with all original packaging, tags, and accessories intact.
Important Notes:
- Return shipping costs are usually the customer's responsibility (except for defective or wrongly shipped items)
- Certain items (customized products, underwear, socks, Final Sale items) are non-returnable
- Refunds will be processed within 5-10 business days after we receive and inspect the item
For full details, please see our Complete Return & Refund Policy.
What are your sizing options?
Size Guide
To ensure the best fit, please measure your foot before purchasing.
How to Measure:
- Stand on a piece of paper and trace your foot.
- Measure the length from your heel to your longest toe.
- Compare the measurement with our size chart.
Women’s Size Chart:
US Size: 5 | EU Size: 35-36 | Foot Length: 22.0 - 22.5 cm
US Size: 6 | EU Size: 36-37 | Foot Length: 22.5 - 23.0 cm
US Size: 7 | EU Size: 37-38 | Foot Length: 23.5 - 24.0 cm
US Size: 8 | EU Size: 38-39 | Foot Length: 24.0 - 24.5 cm
US Size: 9 | EU Size: 39-40 | Foot Length: 25.0 - 25.5 cm
US Size: 10 | EU Size: 40-41 | Foot Length: 25.5 - 26.0 cm
Tip: If you are between two sizes, we recommend sizing up for better comfort.
For more help, please contact us at info@vivieshoes.com.